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PO Box 4100, Iver, SL0 1AE enquiries@altwoodgroup.com0333 444 5551CONTACT US

Guaranteed Rent London

One of the main concerns London landlords have is receiving regular rental payments, which is why we offer a guaranteed rent scheme. We’ll guarantee your rent every month so you’ll never have to worry about late rent payments again!

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Guaranteed Rent London

We understand that one of the main concerns of London landlords is receiving rent payments from tenants. Our Guaranteed rent scheme ensures you are paid every month and on time.

Repairs & Maintenance

We offer repairs and maintenance services for guaranteed rent properties throughout the length of tenancies in order to keep them in  good condition.

Block Management

We offer full block management services and guaranteed rent to London landlords owning large blocks of flats and apartments.

What we do here at Altwood Properties

Altwood Properties manages a vast portfolio of guaranteed rental properties for landlords across London and has been providing affordable quality housing for over 15 years. Our responsive and friendly leasing team has extensive experience in acquiring, maintaining and managing properties. Our free, full management service has already given more than 2000 landlords peace of mind.
Find out more about Altwood here >

What is Guaranteed Rent?

Let our experienced team manage your rental property so you don't need to worry about receiving regular rental income again! Altwood Properties’ guaranteed rent scheme means that regardless of whether your property is let, vacant or the tenant stops paying, we will provide you with fixed monthly payments. Benefit from our full management service and scheme without any extra fees or nasty hidden costs.

Why choose us?

We provide a first class property management service to both new and experienced landlords, safeguarding their investment. Save yourself time and effort by letting us manage your property and have the peace of mind that it is in the hands of experts.
  • We offer the best rates
  • Hassle free management
  • We look after your investment

Landlord Testimonials

Benefits of Using Guaranteed Rent

Guarantee your rent

As your London property management company, we will guarantee the monthly rent of your property, regardless of its size and location. No matter whether your property is let, vacant or your tenants are not paying their rent for one reason or another, we will ensure that you are provided with fixed monthly payments. Your days of financial stresses are well and truly over!

No viewing or tenants to deal with

Choose to work with Altwood Properties and we’ll deal with it all on your behalf. There will be no need to carry out time-consuming viewings or tricky reference checks and paperwork. Our experienced lettings team will do it all for you and we’ll even guarantee the rent throughout the lettings process.

Payments can start within 24 hours

We will send your first payment to your nominated account within twenty-four hours of you signing up to our property management service. You will not have to wait until we find tenants for your property, as we will effectively become your tenant for the duration of the contract. Start earning money from your property straight away with the help of Altwood Properties.

No bills, no council tax & no worries

We aim to make letting your property a hassle-free process. From the minute you sign up to our guaranteed rental property management services, we will take full responsibility for your property’s utility bills and council tax. Our experienced lettings agents will ensure the accounts are changed into the correct nominated name, so they are no longer your responsibility. We make earning income from your property easy for you.

Fast guaranteed rental payments

Altwood Properties offer fast and reliable rental payments. We will pay your rent on the same day each month via BACS directly into your chosen bank account, allowing you to work out your budgets and pay your mortgage on time. With our guaranteed rent scheme, London landlords will never have to worry about not being able to meet their financial obligations again.


Our experienced team of London based letting agent’s mission is to achieve the highest rate of rent for your property. Seeing as we do not charge you any fees, it is our interest to achieve the highest rent for your property. We have extensive knowledge of London and the lettings market and will be able to use it to our advantage when leasing your property.

Flexible leasing to suit you

Worried about getting tied into a lengthy contract? Don’t be! Altwood Properties offer flexible guaranteed rent property management contracts to landlords in London. We can guarantee rent in both the short term and long term, with flexible contracts from as little as six months to a period up to ten years. We provide bespoke guaranteed rent contracts that are designed to meet your individual needs and requirements.

No void periods

It does not matter whether your property is occupied or vacant, either way, you will receive guaranteed rent payments from Altwood Properties. There is no need to worry about void periods, as even if your property is vacant or the tenants have not paid their rent, our guaranteed rent scheme means that we will still pay you. Secure regular income by working with our experienced property letting team.

0% commission & no management fees

Altwood Properties are completely transparent about all costs. We will not charge you a single penny to set up a guaranteed rent contract, nor will we charge you tenant introduction fees. There are no commissions and absolutely no hidden extras to pay. Work with us and save yourself a significant amount of money. It really is a win-win situation for London based landlords.

Regular inspections

Altwood Properties understands just how important it is to keep your property in tip-top condition. This is why we carry our monthly inspections on all of the properties to manage. During the inspection, we will check that tenants are abiding by their tenancy agreement and keeping your property in good condition. We will then email an inspection report to you for your peace of mind.

Properties returned in original condition

It is our aim to find the best tenants to live in your guaranteed rental property, but for your peace of mind, we will ensure that your property is returned back to its original condition when they move out. If the interior of your property is damaged in some way, we will ensure it is fixed or replaced, preventing you from taking a financial hit.

Frequently asked questions Typical rent protection insurance Altwood's guaranteed rent
How much does it cost? Between 6 and 12.5% of the monthly rent plus VAT. Fully managed services with rent protection policies are even more expensive at between 20 – 25% of the monthly rent. We will not charge you a single penny! Our Guaranteed Rent is free from set up fees, commissions and VAT.
Do I get charged more if there is more than one person on the tenancy agreement? Yes, you will pay more for every person added to the tenancy agreement. No, Altwood Properties will not charge you anything.
Do I still get my payment if the tenants fail to pay their rent? Yes but as it is an insurance policy, you will be charged excess (usually equivalent to one month’s rent). Yes, if you have a signed a Guaranteed Rent contract with Altwood, your payments will be made throughout the agreed period.
Are there a limited number of payments I can receive if tenants continue not paying their rent? Yes, most policies only guarantee your rent for six months. No, we will continue to make payments to you whilst the property is managed by us.
When will I receive my first payment? Anywhere from immediately to up to 90 days after the start of the policy. Your payments will be made on the same pre-agreed day each month.
Will I need to attend court / get involved in the legal process if tenants fail to pay rent or break the tenancy agreement? Yes, the tenancy agreement is between you and the tenant so you will be required to attend court unless you instruct a solicitor to attend on your behalf. No, as your property management company, we will cover court costs and time on your behalf.
What happens if the tenancy agreement is not renewed and it becomes a periodic agreement? Your rent protection cover will be withdrawn. Nothing will change. We will continue to make your payments.
What happens if you can’t find a tenant for my property? You will not be covered by rent protection for this. We will continue to make your payments as agreed.

Our Process

If you are looking for a reliable and professional property management company, look no further than Altwood Properties. We have over fifteen years’ experience managing a vast portfolio of guaranteed rental properties in London.

1. Registration form

Fill in the registration form and we will arrange an appointment to come and view your property.

2. The negotiator visit

Once we have conducted an initial consultation, where one of our experienced letting agents will talk you through the various different services we offer, we will arrange for an experienced negotiator to visit your property. It is their job to evaluate your property and determine a competitive rental value. The rental value of your property will be based on its size, location and local rent levels. The negotiator visit will be carried out at a time most convenient to you and will be free of charge, whether you decide to continue with the process or not.

3. Formal Offer

We will send you a formal offer letter detailing the agreed rental figure and terms.

Drawing up the lease


This contract will be between you and Altwood Properties and will outline the agreed term and rent level.

Agreed Term

The agreed term is the period of time we will manage your property for and guarantee rental payments. This term is completely flexible and will be negotiated according to your individual preferences.

Rent level

The rent level is the amount of money we will guarantee to pay into your nominated bank account each month. This will be discussed after the negotiator visit. Remember that we will always strive to achieve the highest rental rate for your property, as seeing as we do not charge fees or commission; it is in our best interests too.

Get in touch with us, for a free evaluation

or call:
0333 444 5551

Free Survey

Before we can complete the lease, we will first need to carry out a routine check of your property to ensure it has all of the necessary requirements needed to rent it out to tenants. The routine check will involve evaluating both the interior and exterior of the property to ensure it is safe and in good condition. If any improvements need to be carried out on the property before it can be let to tenants, we will discuss them with you and provide advice on how to go about them.

Dedicated sales & lettings manager

If you are looking for a dedicated sales and lettings manager in London, look no further than Altwood Properties. Our team of agents have a wealth of experience in the industry and are dedicated to providing first class property management services to clients all over the London area.

Save yourself the hassle of managing your guaranteed rental property by outsourcing it to us and have the peace of mind that it’s in the hands of experts.

Viewing your property

Altwood Properties will advertise your property and take care of the entire viewings process on your behalf. There will be no need for you to take time out of your busy schedule to organise and carry out property viewings. We will contact prospective tenants, take them around your property and if suitable, will have them signing the tenancy agreement in no time.

Comprehensive tenancy management

We take all the hassle of ensuring that tenants residing in your property abide by the Terms of their Agreement. You will not have to deal with any complaints from or about the tenants in your property, our dedicated Tenant Services Team will take all the stress of inspecting your property and ensuring that your investment remains protected.

Dedicated property manager

We will designate a dedicated property manager as your first point of call. Once you have signed up to our service, they will contact you to introduce themselves. Your property manager will provide you with regular updates and share any reports we have carried out e.g. from property inspections.

Block management

As well as managing single properties, we can also offer full management services and guaranteed rent to landlords owning large blocks of flats and apartments.

Free inventory preparation

We understand that creating an inventory can be a time consuming process. Sign up to our property management services and we’ll take care of it for you for free! Our full inventory preparation involves making a comprehensive list of your property’s inventory, as well as supplying photographic evidence of its current condition. Our extensive inventory preparation ensures that any items that are lost or damaged will be replaced.

Tenant hotline

No more receiving phone calls at all hours from your tenants when the heating stops working or there is a leaking tap! Our Tenant Hotline operates 24h a day 365 days a year, our dedicated Repairs and Maintenance teams are on standby and will respond to any emergency day or night.

Rent guarantee

Our rent guarantee service means that we will send you monthly payments, regardless of whether your property is let, vacant or if the tenants have fail to pay their rent. There is no need to worry about void periods or not being able to meet your financial commitments, as we guarantee your rent and will pay it into your nominated account on the same day each month.

Repairs & maintenance

We will take full responsibility for any repairs and maintenance that needs to be carried out on your property, using reliable industry professionals to carry out the work.

Electrical & Gas safety certificate

In order to rent out your property to tenants, you need to ensure that any electrical or gas appliances and piping in your property meets the necessary safety requirements. All rental properties must have a Gas Safe certification of compliance, issued by a Gas Safe registered contractor.
Before we can complete the lease we will need to be given a copy of the electrical and gas safety reports as evidence of compliance. Once we take over the management of your property, we will then organise for annual Gas Safe inspections to be carried out on your rental property.

The final inspection

Our surveyor will carry out a final inspection of the property prior to tenanting. A photographic inventory and condition report will be provided to you so that you can be sure at the end of the Lease, the property is handed back to you in its original condition.

Completing the lease

Our legal department will assist you in completing the lease documentation and will take the time to clarify any queries you may have before signing.


Please have a look at our most commonly asked questions. If you have a query that has not been answered below please use the Quick Contact at the bottom of the page and we will respond shortly.

How can you guarantee my rent?

Altwood works closely with Local Authorities, Private Investors and other Government Institutions to meet various housing needs. Unlike many other companies offering similar services, we are bound too tightly regulated commercial contracts which allow us to guarantee your rent. After 15 years and thousands of satisfied landlords, we have never defaulted on a single rental payment.

Do I have to deal with disrepair issues?

The Tenant will have direct access to our Maintenance Division which operates 24h a day, any minor repairs will be carried out by us day or night at no cost to you.

What happens if there is a delay between Tenancy changes?

Our rent guarantee ensures full payment 52 weeks a year regardless of whether your property is vacant or not.

What happens if the Tenant refuses to leave?

We will initiate the legal eviction process and you as the Landlord will not have to bear any eviction costs. We will continue to pay your rent until the property is vacated.

Do I have to inform my Lender?

Altwood has been successfully trading for 15 years, the Guaranteed Rent Leases that we issue has allowed our Landlords to satisfy their Lenders requirements and increase their portfolio size. We have facilitated numerous new property acquisitions on the back of our watertight guarantee.

What happens in the event the Tenant damages my property?

At the end of the agreed term, we will hand back the property in its original condition save fair wear and tear. Any Tenant damage is rectified by us, at our cost. You do not have to deal with a Deposit Protection Service which will take time and in most cases not rule in your favour. Unlike many other ‘guaranteed rent’ schemes, we have no limit on the cost of repairing Tenant damage, intentional or otherwise.

Why can’t I just take out a Rent Protection Insurance policy to protect my income?

At the end of the agreed term, we will hand back the property in its original condition save fair wear and tear. Any Tenant damage is rectified by us, at our cost. You do not have to deal with a Deposit Protection Service which will take time and in most cases not rule in your favour. Unlike many other ‘guaranteed rent’ schemes, we have no limit on the cost of repairing Tenant damage, intentional or otherwise.

Like any insurance product, there are certain pitfalls. You will have to pay a monthly fee for this protection, often up to 20% of the monthly rent. Upon default by the Tenant, you will have to pay an excess which is often equivalent to 1 months’ rent. In most cases, this benefit will cease after 6 months.

With our guaranteed rent lease, you will be paid regardless and you will not incur set-up fees, commissions or excess payments.

What happens if the Tenant in my property doesn’t pay?

Your guaranteed rent is totally independent of the Tenant’s circumstances, finances or ability to pay. Altwood does not collect rent from the Tenant therefore in this instance it makes no difference to us or your rental income.

What happens to my property if your company stops trading?

Altwood Properties Limited has been trading for over 15 years, successfully managing hundreds of properties across London and the Home Counties. Due to our solid financial credibility and track record, this event is not likely to ever occur. However, our unique commercial framework agreements mean that you will still continue to be paid directly by our Stakeholders.

I see lots of companies offering to guarantee my rent, how are you any different?

Our cast-iron guarantees are defined in the company lease agreement that we draw up with you. Our agreement and commitment are to you. We do not rely on the tenant in your property to ensure you are paid. Unlike other companies, your rent does not rely upon our judgement of the Tenant’s ability to pay. We do not enter into an AST (Assured Shorthold Tenancy) or License agreements. This ensures that at all times we are in control of your rental payment and a risk of a default payment does not exist.

What bills am I liable for?

Whilst your property remains occupied, you will not have to pay any council tax or utility bills.

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